Fraudulent website page alert

We would like to alert our customers and the public of one fraudulent website using the name of Harbour Plaza Metropolitan Shanghai for unauthorized sales. We have reported the case to Public Security Bureau. The link of the fraudulent website is as below:

Guests should not make any bookings at the suspicious website to prevent any losses that may incur.

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If you are interested in joining us, a young dynamic hospitality group, please send your details and position of interest to :


​Metropolitan Residence

No. 99, Lane 700, Liquan Road, Putuo District, Shanghai, P.R. China 200333

Fax: 8621 6031 2222



We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar post (s) within Harbour Plaza Hotels & Resorts. If you do not hear from us within 8 weeks, you may consider your application unsuccessful. All your personal data will be destroyed once it is no longer required.

1 Available

Floor Supervisor


Floor Supervisor

【Job Responsibilities】

  1. Responsible for all assigned floor and room cleaning, responsible for room inspection of room VIPs.
  2. Work closely with the front desk to ensure the correct room status at all times.
  3. Ensure that guest privacy is maintained in a "Do Not Disturb" state.
  4. Responsible for the strict control of the key and comply with the key management process.
  5. Perform routine inspections of guest rooms' corridors and common areas.
  6. Quickly report maintenance needs to the engineering department and follow up on project maintenance.

7 . Ensure that the lost and found procedures are followed, and contact the guest in time to return the lost and found to the guest.

  1. Adhere to the hotel's cleaning and maintenance procedures to maintain a clean and tidy environment for guests.

9.Maintain a high level of cleanliness in the work area where maintenance is located.

10.Ensure that all reports and services are completed on time.

11.Adhere to the hotel's security system, emergency handling regulations and procedures.

12.Perform any other reasonable duties and duties as assigned.


【Job requirements】

  1. More than 2 years working experience in room management of the same star.
  2. Master familiar with room management, service process and quality standards.
  3. Have organizational and coordination ability, adaptability, management ability, written expression ability and information management ability.
Apply Now

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