Harbour Plaza Hotels & Resorts is thrilled to announce the receipt of the 2024 "Annual Digital Enterprise Award" from Tencent WeChat Mini Program in Guangzhou. This award not only recognizes our achievements in digital transformation but also underscores our leading role in applying digital technology for business development in the hotel industry.
Digital Innovation Enhances Guest Experience
Utilizing the WeChat Mini Program platform, Harbour Plaza Hotels & Resorts has created a one-stop booking service system for our hotel group, which operates under four brands: Harbour Grand, Harbour Plaza, Hotel Alexandra and Rambler. Guests and travel agents can complete the entire booking process, from browsing hotel rooms to receiving instant booking confirmation within minutes by accessing the Harbour Plaza Hotels & Resorts WeChat Mini Program on their mobile phones. The trend of using mobile devices to make travel arrangements is now a common practice. The WeChat Mini Program truly exemplifies the convenience of "easy booking with just a smartphone." This efficient service model not only saves guests' time and enables last minute hotel arrangement to be made, but also enhances the guests’ overall experience of the hotel through appreciation of the convenience brought by digital transformation.
Intelligent Operations Optimize Management Efficiency
In addition to enhancing the guest experience, Harbour Plaza Hotels & Resorts has also improved operational efficiency through the WeChat Mini Program. Reservation staff can receive guest booking requests in real time, allowing them to respond to and process requests promptly, significantly improving booking efficiency and room inventory management. Concurrently, data analysis functions enable the hotel to monitor its operational status in real time, optimizing resource allocation and reducing operating costs. This innovative booking model has allowed Harbour Plaza Hotels & Resorts to stand out in a fiercely competitive market.
Ms. PC Koh, Finance Director of Harbour Plaza Hotels & Resorts, stated: "Receiving the WeChat Mini Program's 'Annual Digital Enterprise' award is an affirmation of our group’s achievements in digital transformation and serves as motivation for us to continue moving forward. We will further expand our digital strategy, continuously exploring and be receptive to innovations, so that we can continue to enhance guests’ experience with higher quality, more convenient services, while also contributing to the digital development of the hotel industry."
With the accelerated arrival of the digital age, Harbour Plaza Hotels & Resorts, with its forward-looking strategic vision and unwavering execution, has taken the lead for digital transformation in the industry. Inspired by this "Annual Digital Enterprise" honour, Harbour Plaza Hotels & Resorts will continue to advance along the digital path, bringing even more surprises and excitement to their guests.
About Harbour Plaza Hotels and Resorts
Harbour Plaza Hotels & Resorts is a major player in the Asian hospitality industry by providing a distinctive blend of comfortable elegance, understated luxury and value for money in all of its hotels. The company currently manages 13 hotels in Hong Kong and Shanghai. Harbour Plaza Hotels and Resorts is a member of CK Asset Group.
For further enquiry, please contact:
Sales & Marketing
Tel: (852) 2123 1845
Fax: (852) 2180 4077
[email protected]
www.harbour-plaza.com
Harbor Plaza Hotels & Resorts Receives Platinum Level Award for
Cyber Security Staff Awareness Recognition Scheme
Harbor Plaza Hotels & Resorts is honored to receive the inaugural Platinum Level Award from the Cyber Security Staff Awareness Recognition Program. The awards ceremony was held at Cyberport on November 27, 2024.
This program, co-organized by the Hong Kong Internet Registration Corporation (HKIRC) and Information Systems Audit and Control Association (ISACA) Hong Kong Chapter, recognizes companies for their commitment to enhancing staffs' cyber security awareness over the past year. Harbour Plaza Hotels & Resorts has fully complied with the program’s requirements which are fundamental elements of current cyber security topics. These are: provision of regular cyber security training, phishing testing exercises, implementation of relevant policies and guidelines as well as on-going reporting channel and communication messages to staff.
In an era where cyber threats are increasingly sophisticated, internal risks are often overlooked. Vulnerabilities in cyber-attack caused by staffs, due to a lack of security knowledge, can significantly impact an organization’s operation and the customer’s personal data. "We recognize the critical role of staffs' cyber security awareness because it is the first line of defense. Harbour Plaza will not only continuously implement the program’s requirements but will also keep pace with latest cyber security trends to strengthen the defense level." said Ms. P.C. Koh, Director of Harbor Plaza Hotel Group.
About Harbour Plaza Hotels and Resorts
Harbour Plaza Hotels & Resorts is a major player in the Asian hospitality industry by providing a distinctive blend of comfortable elegance, understated luxury and value for money in all of its hotels. The company currently manages 13 hotels in Hong Kong and Shanghai. Harbour Plaza Hotels and Resorts is a member of CK Asset Group.
For further enquiry, please contact:
Sales & Marketing
Tel: (852) 2123 1845
Fax: (852) 2180 4077
[email protected]
www.harbour-plaza.com
Harbour Plaza Hotels & Resorts is thrilled to announce its induction into the prestigious TTG Travel Hall of Fame Award for the second consecutive year, alongside a remarkable record of winning the Best Local Hotel Chain Award for 10 consecutive years since 2010.
The TTG Travel Hall of Fame, inaugurated in 2002, recognizes the region’s most exceptional travel and tourism organizations for being the unsurpassed leader in its field and achieving the coveted status of utmost excellence. The 33rd TTG Annual Travel Awards Ceremony and Gala Dinner took place on September 26 in Bangkok, Thailand.
Commitment to Sustainability
As part of the group's strategy to embrace sustainability with long-term growth, Harbour Plaza Hotels & Resorts is dedicated to incorporating environmental, social, and governance principles into the operations of its hotels and throughout the supply chain. This approach aims to create a greener hotel experience for the customers and aligns with the group’s commitment to sustainable practices.
“We would like to express our sincere thanks and gratitude to our trade partners and customers for having supported us over the past years. Our trading partners and customers expect our hotels to promote sustainable practices into our operations and we are committed to achieving this goal. We will also continue to invest in technology to enhance the customer experience from booking a room to arriving at the hotel through the implementation of self-service check-in terminals.” said Ms P.C. Koh, Director, Harbour Plaza Hotels & Resorts. “As we move forward, our commitment to excellence and sustainability remains at the forefront of our operations.”
About Harbour Plaza Hotels and Resorts
Harbour Plaza Hotels & Resorts is a major player in the Asian hospitality industry by providing a distinctive blend of comfortable elegance, understated luxury and value for money in all of its hotels. The company currently manages 13 hotels in Hong Kong and Shanghai. Harbour Plaza Hotels and Resorts is a member of CK Asset Group.
For further enquiry, please contact:
Sales & Marketing
Tel: (852) 2123 1845
Fax: (852) 2180 4077
[email protected]
www.harbour-plaza.com
