Harbour Plaza Chongqing was awarded by the Chongqing Tourism Bureau as "The Best Five Star Hotel in Chongqing", the only five star hotel with this honor in the year of 2002. Commencing in 2002, Harbour Plaza Chongqing had been spending intensive efforts on raising the standard of hospitality and providing guests with personalized services. Harbour Plaza Chongqing was also awarded as the "2002 Advanced Unit of Overseas Traveler's Survey Activity" by the Tourism Bureau. This award was based on the results of questionnaires completed by 68,600 customers from all over the world who stayed at Harbour Plaza Chongqing in 2002. This was a prestigious award which gave a special acknowledgement on the quality services and facilities of the hotel. The achievement of the hotel was evident with the success of holding numerous international and domestic events, ie. Macau Trade Delegation led by Mr. Ho Hau Wah, the Chief Executive of Special Administrative Region; Chongqing Foreign Trade & Economic Relations Commission, Chongqing People's Government Taiwan Affair Office, Tangshan People's Government, British Consulate General Chongqing, Siemens, Ericsson and Changan Ford Automobile Co. etc. In 2002, the hotel received more than 50 compliment letters from various international corporations and foreign institutions.The hotel Financial Statements in 2002 reflected a significant increase on hotel revenue, profit and other operation targets when compared with previous years. "The Best Five Star Hotel in Chongqing" award was not just a recognition for 2002, but as well an encouraging stimulus for the team in 2003.